"Why has there been no response to this question? ... Can anyone give feedback on this? Is it possible today?"__
"And secondly, I didn't intend to be rude, I was more baffled to be honest in reference to my opening."
<$0.02>
You seem confused. This might help:
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Act on a public forum as if you are talking to your [almost] deaf Grandmother. Don't be upset, or imply demands, or ask why she hasn't answered your question. Be instead polite & respectful, but not condescending. She may ask you to repeat, or ask the question a different way, but she still means well. She's old & sensitive, really does want to help, but still not stupid.
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What you write should be taken as polite & considerate even when shouted. If I was to shout to a group of people I didn't know "Why has there been no response to this question?", who would be surprised if they snubbed me?
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If there is any chance, however remote, of your post being taken as rude, or the opposite of what you intended, by native or non-native speakers, it will be. Assume that.
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How you write paints a picture of who you are-it's all we can go by, after all! So you might be the nicest person in the world, but all the public has to go by is what you write, and how you write it. If you are a swell person, and a horrible communicator, you won't make the impression you think you're giving. Just be tolerant of the communications vehicle you are using, and how little we all have to go by.
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If you can't work with this program/suite alone, then you just need to be able to communicate your needs professionally & respectfully. The forum has already given you direct feedback on what isn't working, so consider it advice and move forward.
</$0.02>
Best,
pat
:)